Respond To Incoming Requests For Action, As Soon As Possible.
Communicate in a Friendly, Knowledgeable & Positive Manner.
Be Reasonably Available (‘phone and email at least) on a 24/7 Basis.
Keep Prospects and Clients Up To Date With Developments….
…We Believe that prospects and clients:
- Like to Know About The Good Things,
- But Have to Know About The Things That Don’t Go As Planned.
- Want Us To Offer a Solution.
Briefing Our Team Members so that They Know Enough About the Project to Respond Appropriately – or Who To Refer To.